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Excellent

Homecare.co.uk

Enhancing Lives with Quality Home Care in Derbyshire

Compassionate Care, Right at Home
Looking for a trustworthy home care service for yourself or a loved one? Choose an award-winning provider with excellence and commitment to care in Derbyshire.
Carer sharing a moment with client

Care arranged in as little as 24 hours, call our team today!

CARE TO THE HIGHEST STANDARD

Personalised Home Care

At Hygea Homecare, we believe every family deserves compassionate, personalised home care for their loved ones. Choosing us means choosing a team that genuinely understands your needs and goes above and beyond to ensure comfort and well-being at every step.

Our professional carers are highly trained and dedicated to providing the highest quality of care, whether assisting with daily tasks, offering non-medical support, or simply being comforting. We tailor our services to each family’s unique situation, giving you peace of mind knowing your loved ones are in the best hands.

But don’t just take our word for it, scroll down to discover more about our mission, our dedicated team, and how we can make a difference in your life. Your journey toward better care starts here.

HOME CARE VISITS

Who can benefit from home care?

Home care visits are designed to support individuals needing additional assistance to maintain an independent and fulfilling lifestyle. Whether due to age, health conditions, or other personal circumstances, these services help ensure you can continue living comfortably in your home. Consider the following scenarios where visiting care might be beneficial:

Personalised care for everyone

Our Care Services

At Hygea Homecare, we’re a dedicated partner in your loved one’s care journey, offering compassionate, personalised support at every step. Take a look at some of the services we provide.

meet the team

Our team at the heart of care

Every member of our care team is employed directly through Hygea, trained to high standards to deliver professional care in our local communities.

Joanne

Registered Manager

Alison

Trainer

Leanne

Care Assistant

Jane

Team Manager

Bryony

Training Manager

Our Clients Reviews

See why clients love our care

We use an independent review platform; all reviews are submitted by clients or their families and vetted for authenticity by homecare.co.uk

Just Like Family

Home care built on family values

At Hygea Homecare, our culture is built on a foundation of compassion, respect, and integrity. We foster an environment where carers, clients, and their families are treated with dignity and kindness.

We emphasise a family-oriented approach, where every team member is encouraged to go above and beyond to make clients feel valued and understood. We believe in open communication, empathy, and a genuine desire to make a positive difference in the lives of those we serve.

At Hygea, caring isn’t just our job, it’s who we are.

private care

We are not a care agency!

As a private care provider, we offer advantages that many care agencies cannot.

Unlike most agencies, we directly employ our carers, managing their wages and offering them job security. This approach benefits our carers and enables them to dedicate more time and effort to delivering a higher standard of care.

Additionally, you can rest assured that our internal care professionals have carefully recruited, vetted, and trained our carers.

Regulated by CQC

CQC fully regulates our care

At Hygea Homecare, the Care Quality Commission (CQC) fully regulates our home care services.

From the moment you call our warm and welcoming team, we ensure that the Care Quality Commission (CQC) meticulously oversees and regulates every element of your home care service.

Our commitment to excellence means that each step of your care journey, from personalised planning and daily support to ongoing monitoring and quality assurance, is independently evaluated to meet the highest standards.

CQC logo

Hygea Care Group Ltd
CQC Publication Date: 31/1/2023

Good Overall Rating

Safe

GOOD

Effective

GOOD

Caring

GOOD

Responsive

OUTSTANDING

Well-led

GOOD

Connecting Families

Exclusive Care Support

We do more than just care, we connect you and your families through our Care Circle, and we are part of GP Connect, ensuring your care is always monitored.

24/7 access

Access a journal of care with Care Circle

Care Circle is a feature that involves the families in the care that Hygea provides. It allows family members and friends to securely access important information about the care their loved ones are receiving. This includes updates on care schedules, completed tasks, and any notes or observations from the caregivers.

Care Circle builds trust and openness in the care process by keeping everyone informed. Families can stay connected and feel reassured about their loved ones’ well-being, even if they are far away. This approach reduces worries and helps provide better care by ensuring everyone is involved and knows what’s happening.

CARE IN AS LITTLE AS 24 HOURS

GP Connect, connects us to you quicker

GP Connect provides significant benefits to Hygea Homecare. We can instantly access patients’ medical records, allowing us to set up your care package within 24 hours and often begin home care the next day.

The platform improves communication with other healthcare professionals by making it easy to share critical patient information. This ensures everyone involved is informed, reduces mistakes, and enhances the quality of care.

Additionally, GP Connect increases efficiency. With immediate access to essential patient data, Hygea can make quick, informed decisions without waiting for paper records or callbacks. This saves time and enables us to respond promptly to any changes in your health.

FAQ

Ask us
anything

Hygea are based in Long Eaton, Nottingham. We provide care in and around the Derbyshire areas such as Long Eaton, Sawley, Breaston, Draycott, Borrowash, Sandiacre, Toton, and Chilwell

We understand that having a comprehensive and transparent view of your home care fees is essential for making informed decisions about your care needs. That’s why we are dedicated to providing you with a clear and detailed breakdown of all costs from the very beginning.

At Hygea Homecare our prices start from £14.25 per 30 minutes, this is the minimum visit time we can allocate a care package. Visits can be arranged in 30, 45, and 60 minute blocks, and we can provide up to 4 visits a day, such as Morning, Lunch, Tea and Bed call.

Each visit is also charged a £2.50 call out fee, this helps to cover the cost of the carers mileage and travel costs.

Yes, a number of families use funding to cover all or part of their care costs.

Depending on your financial situation, you may qualify for some level of visiting care funding from your local council. If you don’t qualify you may decide to use savings, or release money from your home.

Some people with long-term complex health needs are eligible for social care arranged and funded in full by the NHS. However it’s worth noting that this funding is reserved for those with more intensive health and care needs, meaning those who qualify may require specialist care, for example PEG feeding or stoma support.

No, we do not use external staffing through care agencies. We recruit and train all our staff internally to a high standard, so we know that every care assistant works in the same highly skilled way that we train them to deliver care to you.

Yes we encourage all staff to stay the allotted time paid for by the client, our staff all know that time is precious, and an important commodity to all we look after. No cutting corners at Hygea!

Yes, at Hygea we try to facilitate all care scenarios, this includes providing short term care packages for those situations that are out of your control. From last minute travel plans, to short term respite, we can help with that. 

At Hygea we use a system called CareCircle, this allows families to monitor the level of care there loved ones are receiving at home. We also provide 6 weekly care reviews, and 3 monthly care package reviews with both the client and their family, ensuring that we keep the level of care up to date. 

Our phones are manned during office hours Monday to Friday between 9am and 5pm. We also have an out of hours service that runs until 10:30pm Monday to Sunday, you can reach any of our team in an emergency on the following number 0115 648 6630.

FREE CARE ASSESSMENT

How to arrange home care visits?

We prioritise making the process of arranging care both simple and stress-free. We understand that navigating care options can be overwhelming, which is why our dedicated team is here to guide you every step of the way.

Speak to our team

Call our team to talk through your options, and set a day for a consultation.

Free Consultation

Our team will carry out a care assessment to evaluate your care needs and wishes.

Arrange a start date

Once you are happy with the care plan created with our team, you then arrange a start date.

Call us today to speak to a care expert

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Free Consultation

Need help determining what level of care you require or have questions? Request a call back from one of our care consultants today!

What other requirements do you require?
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